Privacy Policy

Effective Date: 3.29.2025

Ginger Alchemy ("Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our content, or engage with our AI assistant design services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name, email address, phone number

  • Billing and payment details

  • Information provided through booking forms, contact forms, or opt-ins

Business and Project Data:

  • Information related to your workflows and business processes

  • Content preferences and operational needs

  • Data shared for designing and customizing AI assistants

Technical and Usage Data:

  • IP address and device information

  • Browser type and settings

  • Website interaction data via cookies and analytics tools

  • Usage patterns of provided AI assistants (for improvement purposes)

2. How We Use Your Information

Your data will be used for:

  • Providing and customizing our AI assistant design services

  • Responding to inquiries and providing customer support

  • Communicating about project updates, services, or resources

  • Processing payments and managing accounts

  • Analyzing and improving our services and website performance

  • Ensuring compliance with legal obligations

  • Sending relevant updates or promotional communications (with opt-out option)

3. Data Sharing and Third Parties

We do not sell or rent your personal information. We may share information with:

  • Third-party service providers necessary for our operations (e.g., payment processors, email service providers, analytics tools)

  • AI platform providers when necessary to implement your custom solutions

  • Legal authorities if required by law or to protect our rights

All third-party providers are required to maintain the confidentiality and security of your information.

4. AI-Specific Privacy Considerations

When designing custom AI assistants, we:

  • Take measures to ensure data used for training or customization is properly secured

  • Implement safeguards to prevent unintended data exposure

  • Use anonymization techniques when appropriate

  • Ensure you maintain ownership of your business-specific information

5. Data Security

We implement robust security measures including:

  • Encryption for sensitive data

  • Secure password protocols

  • Regular security assessments

  • Restricted access to personal information

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights

You have the right to:

  • Access and review the data we hold about you

  • Request corrections to inaccurate personal information

  • Request deletion of your personal information where applicable

  • Withdraw consent for data processing

  • Request restriction of processing or object to processing

  • Request data portability where technically feasible

  • Lodge a complaint with a supervisory authority (if in the EU)

To exercise these rights, please contact us at hello@gingeralchemy.com.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Project-specific data will be retained according to terms specified in our service agreements.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze site usage. You can manage cookie preferences through your browser settings.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to the transfer of information to countries that may have different data protection rules than your country.

11. Updates to This Policy

We reserve the right to update this Privacy Policy periodically. Material changes will be communicated via email or website notification. The "Effective Date" at the top will reflect the most recent update.

12. Contact Us

For questions about this Privacy Policy or your data, please contact us at:

Jamie Riene, LLC dba Ginger Alchemy
Email: hello@gingeralchemy.com