Terms & Conditions

Effective Date: 3.29.2025

Welcome to Ginger Alchemy. By using this website and/or engaging with our services, you agree to the following Terms & Conditions:

1. Services

We offer done-for-you, done-with-you, and workshop-based AI strategy and automation services for small businesses and solopreneurs, including designing custom AI assistants, streamlining content, and automating workflows. All services are custom scoped and subject to availability.

2. Payment Terms

For custom services:

  • 1/3 deposit is required to reserve your project

  • 1/3 due the week before project kickoff

  • 1/3 due upon completion

  • Invoices will be delivered via email and payable through secure online systems

  • Late payments will incur a fee of 3% of remaining balance after 60 days

3. Intellectual Property

  • All materials, tools, and frameworks shared through Ginger Alchemy remain the intellectual property of Jamie Riene, LLC unless otherwise agreed upon

  • You own the content and data you provide to us

  • The custom AI assistant configurations created for you may be used exclusively by your business

  • You may not resell, redistribute, or white-label the custom AI assistants developed for you

  • We retain rights to the underlying methodologies and processes used in creating your AI solutions

4. Privacy and Data Protection

  • We maintain strict confidentiality of all client information

  • Client data will only be used for the purpose of delivering contracted services

  • We comply with applicable data protection regulations

  • Your data will not be sold to third parties

  • A complete privacy policy is available here.

5. Limitations of Liability

  • We strive for accuracy but cannot guarantee 100% error-free AI outputs

  • We are not liable for decisions made based on AI-generated content

  • Our maximum liability is limited to the amount paid for services

  • AI assistants are tools and should be supervised by humans for critical tasks

6. Client Responsibilities

  • Providing accurate and timely information needed for project completion

  • Ensuring you have legal rights to all materials shared with us

  • Using AI assistants in accordance with ethical guidelines and applicable laws

  • Completing required feedback and approval processes in a timely manner

7. Cancellations & Termination

  • Any party may cancel or terminate a contract with 30 days' written notice

  • Refunds will be assessed based on the work completed up to that point

  • Deposits are non-refundable unless otherwise agreed upon in writing

  • We reserve the right to terminate services if used for unethical or illegal purposes

8. Support and Maintenance

  • Initial training on your custom AI assistants is included in the service

  • Support and troubleshooting included after delivery will be outlined per contract

  • Additional support and updates available at current hourly rate

  • Major AI platform changes may require service adjustments at additional cost

9. Affiliate Links & Resources

We may share third-party tools or resources we love. Some may contain affiliate links, which means we may receive a small commission if you make a purchase—at no additional cost to you.

10. Disclaimer

We don't guarantee specific results. Your use of AI tools and strategy will depend on your implementation, effort, and evolving business context. You agree to use your judgment and seek professional/legal/financial advice when appropriate.

11. Dispute Resolution

Any disputes will first be addressed through good-faith negotiation. If unresolved, disputes will proceed to mediation before any legal action.

12. Governing Law

These terms are governed in accordance with the laws of the State of Arkansas, United States.

13. Changes to Terms

We reserve the right to update these terms with 30 days' notice to active clients. Continued use of services constitutes acceptance of updated terms.

14. Contact

For any questions regarding services, billing, or these terms, please email: hello@gingeralchemy.com